Patient Safety

Maintaining a Standard of Excellent, Individualized Care

Quality and safety are important to all of us here at Coteau Des Prairies Health Care System. As a team, we work continuously to improve quality and to provide the best care for our patients. We regularly reach for new and innovative ways to improve our services and the health of our community.

Because quality and safety are so important to us, our health care system has developed programs to make care safer as well as more efficient and effective, including safety / quality:

• Plans
• Policies
• Procedures

Partnering with Us in Your Care

At Coteau Des Prairies Health Care System, we respect our staff, our patients, and our community. We demonstrate this respect in the way that we care for and interact with those we serve. The most effective way to make care safer is to involve you, the patient! We need you to partner with us and to keep us informed, and we need your active participation in your care by providing us with detailed information about your condition as well as any changes in your condition. Also, be sure and ask questions about any aspect of your care if you have doubts or concerns. You are the most important member of our healthcare team!

With all we do, can we eliminate the possibility of human error? Of course not, because we are people caring for people. However, we can, and do, work together to improve the quality of care provided at Coteau Des Prairies Health Care System. Does something seem unsafe? Have you seen something we’ve missed or something we can do better? If so, please let us know. We want to hear about it. We welcome your concerns and questions, so please express them with your physician, your nurse, or with any other staff member as they will know whom to contact about your concerns. From increasing access to quality services in our community to ensuring every patient receives the best possible service when they visit us, we are focused on quality, growth, and community.

You may also print out the Patient Complaint Form complete the form, and return it to CDP’s Quality Coordinator at the address listed on the form:

Stacy Dahlstrom

Quality Information/Risk Management/Compliance Officer

(605) 698-4627

Email: stacyd@cdphospital.com

Note: The information provided in this site is not medical advice, is not intended nor should be assumed to guarantee a specific result, and does not establish a doctor-patient or other relationship. Coteau Des Prairies Health Care System recommends you talk to your physician about any questions or concerns you may have about this information.