Patient Safety
Maintaining a Standard of Excellent, Individualized Care
Quality and safety are important to all of us here at Coteau Des Prairies
Health Care System. As a team, we work continuously to improve quality
and to provide the best care for our patients. We regularly reach for
new and innovative ways to improve our services and the health of our
community.
Because quality and safety are so important to us, our health care system
has developed programs to make care safer as well as more efficient and
effective, including safety / quality:
- Plans
- Policies
- Procedures
Partnering with Us in Your Care
At Coteau Des Prairies Health Care System, we respect our staff, our patients,
and our community. We demonstrate this respect in the way that we care
for and interact with those we serve. The most effective way to make care
safer is to involve you, the patient! We need you to partner with us and
to keep us informed, and we need your active participation in your care
by providing us with detailed information about your condition as well
as any changes in your condition. Also, be sure and ask questions about
any aspect of your care if you have doubts or concerns. You are the most
important member of our healthcare team!
With all we do, can we eliminate the possibility of human error? Of course
not, because we are people caring for people. However, we can, and do,
work together to improve the quality of care provided at Coteau Des Prairies
Health Care System. Does something seem unsafe? Have you seen something
we’ve missed or something we can do better? If so, please let us
know. We want to hear about it. We welcome your concerns and questions,
so please express them with your physician, your nurse, or with any other
staff member as they will know whom to contact about your concerns. From
increasing access to quality services in our community to ensuring every
patient receives the best possible service when they visit us, we are
focused on quality, growth, and community.
You may also print out the Patient Complaint Form complete the form, and
return it to CDP’s Quality Coordinator at the address listed on the form:
Quality Coordinator
(605) 698-4616
Email: cdpqi@cdphospital.com
Note: The information provided in this site is not medical advice, is not
intended nor should be assumed to guarantee a specific result, and does
not establish a doctor-patient or other relationship. Coteau Des Prairies
Health Care System recommends you talk to your physician about any questions
or concerns you may have about this information.